Contact numbers

  Intermediary / Customer Line Types of queries Abbey Number Alliance & Leicester Number
Changing Products Intermediary Existing Abbey or A&L mortgage customers wanting information about new rates available to them 0845 609 0454 0845 609 0454
Additional Borrowing Customer line only
(A&L mortgage customers only)
Existing Abbey or A&L mortgage customers looking for additional borrowing Please advise your client to contact their local Santander branch 0800 051 1595
(option 2)
Customer Service Customer line only Existing Abbey or A&L mortgage customers with queries about servicing their mortgage such as reviewing the way their mortgage is set up 0845 600 0346 0844 800 0080
Alliance & Leicester Porting Customer line only Existing A&L customers moving home and wishing to port their existing A&L mortgage N/A 0800 051 1595
(option 1)