Other useful numbers

If you need to inform us of a change in business address you can do this by sending us:

either, a fax on Headed company paper to 0845 602 3293

or an e-mail from a business e-mail address that has company headers and footers to msa@santander.co.uk

Introducer Internet Help Desk
0845 600 8210

Intermediary payments team for procuration fee enquiries
0141 275 8833

Intermediary payments team for GI commission enquiries
0141 275 8833

Introducer Internet Registration
0141 275 7900

LMS STARS Helpline
0843 221 0610

LMS Customer Services Team
0845 075 7424

Customer only telephone line for Further Advances
0800 587 5023 

Retention line for intermediaries, who have a query from a customer wanting information about the rates on their existing mortgage or the maturity of their existing mortgage
0845 609 0454

*Daytime calls cost 8p plus up to 6ppm from a BT Calling Plan Mon-Fri. Mobile and other providers’ charges may vary.